Frequently Asked Questions

Is there a charge for the ID card?

Your first BuckID is free.

How long will it take once my ID card on-line application is submitted?

First time students attending the Columbus campus will receive their card during orientation. Your BuckID may be picked up at the BuckID office at 3040 Ohio Union, 1739 North High Street, Columbus. The BuckID office is open from 8 a.m. - 5 p.m. weekdays.

Ohio State Online students will have their BuckIDs mailed to their current address listed in Buckeye Link. If you need your BuckID mailed to another location please let us know by emailing ohiostateonline@osu.edu using your Buckeyemail account.

What is the largest file size I can upload?

6MB.

What photo file types do you accept?

Only JPEG (.jpg) files are accepted.

What happens if the photo I supply does not meet the specified requirements?

Your application for an ID card will be delayed. You will receive an email indicating the reason why the photo is not acceptable and will have to either re-upload another picture or visit the BuckID office to have your card manually produced.

I have a question not listed here, where can I get help?

View more FAQs at the BuckID web site or email buckidcardservices@osu.edu